Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

We understand that you may have questions regarding our courses, subscriptions, or platform features. Here are answers to some of the most commonly asked questions by our users.

General Questions

Q: What courses does Syzerra offer?
A: Syzerra offers a variety of online courses focused on digital skills such as Canva design, social media marketing, Etsy selling, digital planners, print-on-demand, and more. You can browse the full catalog on our Courses Page.

Q: How do I enroll in a course?
A: To enroll in a course, simply sign up for an account on Syzerra, choose the course you want to take, and proceed to checkout. Once your payment is complete, you will have immediate access to the course.

Q: Do I need any special software to take the courses?
A: Most of our courses are designed to be accessible through your browser, and you’ll only need a device like a laptop, tablet, or smartphone. Some courses may require specific software (e.g., Canva, Adobe, etc.), but this will be mentioned in the course details.

Payment & Subscription Questions

Q: What payment methods are accepted?
A: We accept payments via credit/debit cards and PayPal. These methods are secure and widely used across the globe.

Q: Can I cancel my subscription?
A: Yes, you can cancel your subscription at any time. Please visit your Account Settings to manage your subscription preferences.

Q: How do I use a discount code?
A: During checkout, there will be an option to enter a discount code or promo code. Simply enter the code, and the discount will be applied to your total.

Technical Issues

Q: I’m having trouble logging into my account. What should I do?
A: If you’re having trouble logging in, try resetting your password by clicking on the Forgot Password link on the login page. If the issue persists, contact our support team for assistance.

Q: How do I access my purchased courses?
A: Once you’ve completed your purchase, your courses will be available in your Dashboard under the My Courses section. Simply log in to your account and start learning.